La Jolla physicians using Parachute Health for faster DME orders

A Faster Way to
Place DME Orders

Use Parachute Health for digital scripts or eFax to 214-427-8795. We'll verify coverage and keep your team updated.

How It Works

Full Visibility Across the Entire Order Cycle

Select Your Products

La Jolla physicians can easily choose the DME products their patients need from our comprehensive catalog.

Answer the Qualifying Prompts

Provide medical necessity details to ensure smooth processing for La Jolla physicians and their patients.

Send to Clinician for Digital Signature

Secure, digital signature collection process ensures compliance for La Jolla physicians and care providers.

Track Your Order

La Jolla physicians can track order status, delivery updates, and patient compliance in real-time.

Referral Methods

Choose the method that works best for your practice workflow.

La Jolla physicians using Parachute Health for DME orders

Parachute Health (Recommended)

La Jolla physicians can submit electronic DME orders, attach chart notes, and track status in real time.

Start a Parachute Order
La Jolla physicians sending eFax referrals for DME orders

eFax

Fax referrals and chart notes to 214-427-8795. La Jolla physicians should include patient phone, insurance, and clinical notes.

Fax a Referral (214-427-8795)

Border DME Gives Your Patients the Personalized Care They Deserve

Dedicated Support Teams

Personal Care, Backed by Experts

At Border DME, La Jolla physicians trust our dedicated support teams to guide patients with compassion and expertise every step of the way.

Tailored Patient Reminders

Smart Reminders That Fit Their Lifestyle

La Jolla physicians benefit from smart reminders customized to patient preferences — text, call, email, or app notification.

Insurance-Covered Benefits Online

Simplifying Benefits, One Click at a Time

La Jolla physicians and patients can easily view coverage-supported options — simplifying choices and saving time.

Personalized Patient Experience

Care That Feels Truly Personal

Border DME helps La Jolla physicians deliver truly personalized care — ensuring patients feel seen, heard, and cared for.

Required Documents by Service

La Jolla physicians — ensure faster DME referral processing by including all necessary documentation with your patient referrals.

Sleep Therapy (CPAP/BiPAP)

  • Sleep study
  • Face-to-face note supporting OSA
  • Rx with settings
  • Mask type/size
  • Supplies

Respiratory Care (Oxygen/Neb)

  • O2 sat/ABG
  • Rx (LPM & hours)
  • Diagnosis
  • Recent clinic note

Mobility & Furniture

  • Mobility evaluation
  • Diagnosis
  • DME selection (bed/wheelchair)
  • Height/weight
  • Home safety need

Incontinence & Urological

  • Diagnosis/necessity
  • Frequency & quantities
  • Sizes
  • Product type

Diabetes Management

  • Diagnosis
  • Monitoring frequency
  • Supply list
  • Quantities

Communication & Status

We confirm receipt, notify on missing items, and share delivery confirmation. Preferred contact:
support@borderdme.com

HIPAA Note: Transmit PHI via Parachute or secure eFax only.

Request Parachute Access

We’ll send your clinic an invite and guide setup within 24 hours.